{"id":5565,"date":"2024-07-08T16:22:56","date_gmt":"2024-07-08T14:22:56","guid":{"rendered":"https:\/\/vivobase.de\/cancellation-policy\/"},"modified":"2024-08-30T00:04:10","modified_gmt":"2024-08-29T22:04:10","slug":"cancellation-policy","status":"publish","type":"page","link":"https:\/\/vivobase.de\/en\/cancellation-policy\/","title":{"rendered":"Cancellation policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"5565\" class=\"elementor elementor-5565 elementor-2641\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-79bafd9 e-flex e-con-boxed e-con e-parent\" data-id=\"79bafd9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2bd2b5c agbcontainer elementor-widget elementor-widget-text-editor\" data-id=\"2bd2b5c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Consumers have a thirty-day right of withdrawal.<\/p>\n<p>You have the right to withdraw from this contract within thirty days without giving any reason.<br \/>\nThe withdrawal period is thirty days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods. <\/p>\n<p>To exercise the right to cancel, you must inform us (Vivobase GmbH, Lilienthalweg 13, 72124 Pliezhausen, Deutschland, info@vivobase.de, Phone: + 49 7127 9503180) of your decision to cancel this contract by a clear statement (e.g. a letter sent by post or e-mail).<\/p>\n<p>To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period has expired.  <\/p>\n<p>Consequences of revocation  <\/p>\n<p>If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract.<\/p>\n<p>For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment.<\/p>\n<p>We may refuse to refund you until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earliest.<\/p>\n<p>You must return or hand over the goods to us immediately and in any case within fourteen days at the latest from the day on which you inform us of the revocation of this contract.<br \/>\nThe deadline is met if you send the goods before the period of fourteen days has expired. <\/p>\n<p>You shall bear the direct costs of returning the goods.<br \/>\nYou shall only be liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods. <\/p>\n<p>Special notes<\/p>\n<p>If you finance this contract with a loan and later revoke it, you are no longer bound by the loan agreement if both contracts form a single economic unit.<br \/>\nThis is to be assumed in particular if we are also your lender or if your lender makes use of our cooperation with regard to the financing.<br \/>\nIf we have already received the loan when the revocation takes effect, your lender will assume our rights and obligations under the financed contract in relation to you with regard to the legal consequences of the revocation or return.<br \/>\nThe latter does not apply if the subject of this contract is the acquisition of financial instruments (e.g. securities, foreign exchange or derivatives).<br \/>\nIf you wish to avoid a contractual commitment as far as possible, make use of your right of revocation and also revoke the loan agreement if you are also entitled to a right of revocation for this.    <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Consumers have a thirty-day right of withdrawal. You have the right to withdraw from this contract within thirty days without giving any reason. The withdrawal period is thirty days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods. To exercise the [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-5565","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.1 (Yoast SEO v27.1.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Cancellation policy - vivobase.de<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/vivobase.de\/en\/cancellation-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Cancellation policy\" \/>\n<meta property=\"og:description\" content=\"Consumers have a thirty-day right of withdrawal. 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